FAQ's


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What do I do if my order is incorrect?

Please email us a copy of your invoice and description of what your order should have been to admin@anonymoushands.com.

How long does it normally take to receive my coffee order?

In most cases it will take 5-7 business days.

Who do I contact if my coffee order doesn't arrive?

Please contact us at admin@anonymoushands.com.

How is the profit from coffee sales used?

100% of the profit is used for financial assistance for those who qualify for assistance.

How do I place a re-occurring coffee order?

Contact admin@anonymoushands.com to set up this process.

Do I have to use a credit card in order to purchase coffee?

No, for invoicing please contact us at admin@anonymoushands.com.